Your SIM should be active within 2 hours of successful delivery/RICA but this may take up to 24 hours in some cases. You will receive an SMS and email once your SIM is active.

Once you receive the SMS, insert your SIM into your 4G/LTE device.

• If you are using a mobile phone then you should receive APN settings automatically. You will need to select and apply these settings in order to browse the internet.
• If you are using a fixed or mobile router then you will need to manually setup the APN using the link below.
• If you have signal bars on your device but you cant browse the internet then you will need to manually setup the APN using the link below.

https://support.rain.co.za/hc/en-us/articles/360006748798-How-do-I-configure-my-APN-settings-