Please check the following:
- You are in a rain coverage area. Please check inside and outside of your location.
- Make sure you are using your SIM in a 4G/LTE compatible device
- Your APN settings are set to rain. Username: rain, APN: rain.
If you are still experiencing difficulties, please start a chat with us via our website www.rain.co.za/#/contact-us
Please also have your address, email, ICCID number, and device on hand.