This article relates to: rain customer care walk-in center:

Please note that rain does not have a walk-in center for customer support. There are no customer facing support staff at our head office.

Moreover, during the COVID-19 lock down, rain has dispersed its call center staff to work from home. This is in line not only with the best practice guidelines of social distancing but also accords with the President's lock down order and the request that, wherever possible, people should work from home.

In the interests of your health and that of our staff we are complying.

We ask for and trust in your understanding.

Helpful Resources:

How can I access support ?

Will rain still be doing deliveries during the lock-down ?